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    2020 online shopping habits and retailer strategies
    For the fourth year in a row, Episerver has surveyed over 4,000 global online shoppers to learn about their ecommerce expectations and habits. Download Reimagining Commerce now to get an exclusive look at successful retail strategies in 2020.

    From Personal to Planetary: ECT News Roundtable, Episode 4
    January 30, 2020
    We asked ECT News Network's roundtable of industry insiders to reflect on their own personal tech preferences, to speculate on what popular gadgets may vanish from use in the next decade, to consider the role of wearable health tools -- and then to expand the discussion to the health of the planet, tech advances in traveling on it, and the prospect of leaving it altogether.
    2010 - 2019: Product of the Decade
    December 30, 2019
    As we get to the end of December, I typically pick my product of the year, but this is also the end of the decade, so I'll go back and look at the prior products of the year, name my pick for this year, and then pick my product of the decade. 2010 was an easy choice as the iPad came out and scared the hell out of the entire PC market. Its release made the whole "PC is Dead" thing real.
    Tapping AI for a Future of Better, Faster, Cheaper Gift Shopping
    December 2, 2019
    If you are like me, every Christmas you dread shopping because figuring out what everyone wants is a bit of a nightmare. You don't know what folks want in your price range. If you find out, there is no easy way to be sure they haven't bought it themselves, or that someone else didn't get it for them. Choosing sizes and colors adds to the nightmare. These problems aren't limited to Christmas.
    Apple Touts Games, Music, TV in macOS Catalina
    October 9, 2019
    New versions of operating systems are usually about slick interfaces and improved performance, but that's not what Apple was flogging about macOS Catalina upon its release. One of the hot new additions in the OS is Apple Arcade, a game subscription service featuring a batch of new, exclusive games. Also bolstering macOS Catalina's entertainment chops are new music, podcast and TV apps.
    Ballmer's Vindication: Microsoft Launches 5 Apple-Killer Surface Products
    October 7, 2019
    One of the last major initiatives former CEO Steve Ballmer launched before he left Microsoft was its Surface effort. It was designed to address the concern that the iPod would take over the PC world. During the Surface launch last week, it wasn't hard to see that Ballmer was right conceptually. It just took Satya Nadella to execute, showcasing that Ballmer didn't have a strategic problem.
    New Surface Line Makes the Earth Move for Microsoft Fans
    October 3, 2019
    Microsoft has launched a slew of new devices designed to reshape the world: the Surface Laptop 3, the Surface Pro 7, the Surface Pro X, Surface Earbuds, and the upcoming Surface Neo and Surface Duo. "The next decade will be about creation, and amplifying what we can do as humans," said Microsoft CEO Satya Nadella at Microsoft Surface 2019 in New York City.
    Apple Debuts Triple-Cam iPhone, New iPad, and Aggressively Priced Game and TV Services
    September 11, 2019
    Apple raised the curtain on its latest iPhone models, introduced a new iPad, refreshed its watch, and announced pricing for its subscription game and premium TV services at an event in Cupertino, California. The highlight of the presentation was the new iPhone lineup: the iPhone 11, the 11 Pro and the 11 Pro Max. The iPhone 11 comes in six colors -- black, green, yellow, purple, red and white.
    Sanity-Saving Tips From a Heavy Traveler
    August 19, 2019
    I'm on the road about 50 percent of the time, and I'm often asked for advice on how to have a better trip -- what to carry with you, where to sit, how to manage frequent flier programs, and so forth. One of my first really bad travel experiences was during my stint in IBM Internal Audit. I was auditing an IBM corporate site when the rules were three-piece suit, white shirt and tie.
    How Tech Could Rescue the Awful Democratic Debates
    August 5, 2019
    Like many of you, I watched eight-plus hours of Democratic debates last week, and they seem to be getting worse over time. The last effort made it look like CNN was trying harder to create drama than to help people make a choice among the candidates. We have a ton of technology -- some new, some in place for decades -- that could make this process far more informative.
    Apple Spotlights Privacy, Big Iron at WWDC
    June 4, 2019
    Privacy, a new muscular Mac Pro workstation, and the debut of iPadOS were topline items at Apple's WWDC keynote. During its more than two-hour presentation, Apple emphasized new features in its products aimed at protecting users' data and privacy. "At Apple, we believe privacy is a fundamental human right and we engineer it into everything we do," Craig Federighi told the enthusiastic crowd.
    The Rebirth of the Personal Computer
    May 20, 2019
    I went to Lenovo Accelerate last week and feasted my eyes on one of the most innovative PCs I've ever seen. However, as I absorbed the rest of Lenovo's announcements, I realized I was looking at just the tip of what could be a significant coming change in personal computers -- one that could eclipse every change we have seen so far. Lenovo's "one more thing" is a coming foldable screen laptop.
    Apple to Focus on Productivity With Next macOS, iOS Releases
    April 17, 2019
    The ramp-up to Apple's Worldwide Developers' Conference this June has begun, with reports circulating about the goodies the company will include in the next generation of its desktop and mobile operating systems. The latest revelations include macOS support for the iPad as an auxiliary display, native to desktops and laptops, and iOS support for multiple windows within apps.
    Report: Apple Is Gearing Up to Debut Mini-LED Display Tech
    April 10, 2019
    Apple plans to introduce a number of new products in the next two years that will sport a new display technology, according to master Apple watcher Ming-Chi Kuo of TF International Securities. Based on Kuo's predictions, which were reported widely on Tuesday, Apple will use new "mini LED" technology in three new products: a 31.6-inch monitor, a new iPad, and a new MacBook.
    Apple Boosts Performance in New iPad Air and Mini
    March 19, 2019
    Apple has announced a new 10.5-inch iPad and a refresh of the iPad mini. The iPad Air, which will sell for $499, offers 64 gigabytes of solid state storage and WiFi support. It has Apple's latest mobile processor, the A12 Bionic chip, and supports Apple Pencil and the company's smart keyboard. The 7.9-inch iPad mini, which will sell at a base price of $399 with WiFi support also has an A12 chip.
    Quirky but Useful Gifts: Rob Enderle's 2018 Personal Tech Product Guide
    December 3, 2018
    This is the time of year for a product guide. I'm a big fan of products most people don't have that solve a specific work problem, as well as those that could make your life easier, more comfortable or more fun. I like to give gifts that people actually would use. In some cases, due to the cost, these may be things you'd buy only for yourself, a spouse, or a relative you really want to impress.
    Mobile Phone Security: All You Need to Know
    November 6, 2018
    We rely on our phones to process and store reams of personal digital data. Our digital activities -- from checking bank balances to paying for a product with a tap of the screen, to sending friends and family messages over social media, to accessing work emails remotely -- have turned our phones into a goldmine of personal information. How secure is your mobile device?
    PC Innovation Is Back
    October 8, 2018
    There were two interesting product launches last week. HP delivered what is pretty much a clean slate rethinking of the 2-in-1 PC with the HP Folio, and Microsoft unveiled a refresh of its Surface Line. Both firms made a big deal of the fact that their products were much better than their Apple counterparts -- but Apple has been treating PCs like a drunk uncle for some time now.
    Of Course Google Is Biased
    September 3, 2018
    I once took a market research class that focused on the identification and elimination of bias. My final paper was on an intentionally biased piece of research. It was far easier to introduce bias and then talk about the bias than it would have been to attempt to do unbiased work and defend it as unbiased. For that reason alone, it's almost certainly true that Google's search engine is biased.
    Microsoft Surface Go Earns Strong Marks
    August 3, 2018
    Early reviews of the Microsoft Surface Go two-in-one, now available in stores, mainly have been positive. "This Surface Go is far closer to what people seem to want in a small product that's more focused on productivity than the iPad has yet been able to deliver," said Rob Enderle, principal analyst at the Enderle Group. Reviewers have compared it favorable to Apple's iPad and Google's Chromebook.
    Lenovo Smart Display Shows Loads of Potential
    July 27, 2018
    Lenovo's Smart Display with Google Assistant has hit the market. There are two versions of the device, 8-inch and 10-inch, both with full HD screens, and priced at $200 and $250 respectively. "The cost is significantly below an iPad mini and it offers far more functionality than just a digital picture frame or a Bluetooth speaker," said Alan Lepofsky, principal analyst at Constellation Research.
    Budget-Friendly Surface Tablet May Horn In on iPad's Turf
    May 17, 2018
    Microsoft plans to release a line of Surface tablets priced in the $400 range later this year, according to a report. The tablets are expected to have 10-inch screens and rounded edges, and USB-C connectivity -- a first in Microsoft tablets. They will be about 20 percent lighter than the Surface Pros, and their battery life will be about four hours shy of the 13.5-inch Surface Pro.
    Mobility Steers Apple's New Education Strategy
    March 28, 2018
    Apple on Tuesday announced a refresh of its iPad as part of a new approach to the education market. CEO Tim Cook and other Apple officials also outlined a number of new education initiatives at an event held at Lane Tech College Prep High School in Chicago. The new 32-gigabyte, 9.7-inch iPad, which will sell to consumers for $329 and to students for $299, has a more powerful processor -- Apple's Fusion A10 chip.
    iOS Users May Regret Going to 11
    October 3, 2017
    Blowback over Apple's iOS 11 upgrade has been increasing, despite an update that was supposed to solve battery drainage issues and a large number of other glitches but apparently has not done the job. Apple officially launched iOS 11 on September 19, but problems quickly became apparent, prompting the company to roll out iOS 11.0.1 just a week later.
    reMarkable's Pricey, Paper-Like Tablet Ready to Ship
    September 16, 2017
    reMarkable on Monday will begin shipping what might best be described as an "untablet" -- a device that is, essentially, an electronic piece of paper. The company is proud of its paper tablet's simplicity, boasting that no other tablet has fewer functionalities. reMarkable users cannot install apps, watch videos or take photos. What they can do is read, write and sketch on a paper-like surface.
    Apple, Accenture Team on iOS Enterprise Apps
    August 30, 2017
    Apple and Accenture on Tuesday announced a new partnership to develop iOS tools and services to help enterprises connect with their customers through iPads and iPhones. Accenture will create a dedicated iOS practice within Accenture Digital Studios, staffed by a range of visual and experience designers, programmers, data scientists and architects, as well as hardware and software designers.
    The Stupidly Dangerous Politics of Blame
    July 3, 2017
    I hope that, like me, you are off this long holiday weekend and have a chance to think about the drama that now surrounds the U.S. administration. What I find fascinating isn't that the government is a bit of a mess but that the accidental transparency of this administration is focusing us more on the visibility of the problems rather than on the problems themselves.
    Gadget Ogling: Apple at Home
    June 12, 2017
    The battle for your home just got a little more intense as Apple pulled back the curtain on HomePod, its smart speaker that seeks to hold dominion over your home empire and all the gadgets that reside within. HomePod holds a 4-inch woofer and seven tweeters, and it has six microphones to pick up your voice commands for Siri, wherever you happen to be in the room.
    Apple's iOS 11 Makes Siri a More Natural Woman... and Man
    June 6, 2017
    New voices for Siri and peer-to-peer payments are among the new features in the next version of Apple's mobile device operating system iOS 11, previewed at the company's annual Worldwide Development Conference on Monday. "With the new operating system, Apple has doubled down on many of the applications it has developed for iOS," said Ross Rubin, the principal analyst at Reticle Research.
    With Audio Focus, Apple Side-Steps Smart Speaker Competition
    June 6, 2017
    Apple raised the curtain on HomePod, its upcoming smart speaker, during Monday's WWDC keynote presentation. The company also announced some desktop OS features for the iPad, and revealed its plans to become an augmented reality powerhouse. "Just like iPod reinvented music in our pockets, HomePod is going to reinvent music in our homes," said Apple SVP Phil Schiller.
    Main Surface Pro Improvements Are Beneath the Surface
    May 24, 2017
    Microsoft on Tuesday announced a refresh of its Surface Pro tablet-laptop computer. Although Microsoft said the fifth generation of the unit has been redesigned from the inside out with more than 800 new custom parts, the Surface Pro looks similar to its predecessor. "If you were looking for a major redesign of Surface, this isn't it," said Ross Rubin, principal analyst at Reticle Research.
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