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    3 Ways Agent Experience is Boosting Customer Experience
    Join NICE inContact in a webinar with agent experience expert Lori Bocklund of Strategic Contact where we discuss how you can empower your agents to provide a 5-star experience to every customer.
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    How to Run the Linux KDE Desktop on a Chromebook
    March 11, 2020
    Chromebooks with the right stuff inside now are able to install and run a complete Linux experience with the KDE desktop without giving up the Chrome OS on the same device. It is not yet flawless, but it does create a hybrid computing platform that lets Linux and Android apps coexist on top of the Chrome OS. You can run a complete Linux graphical environment with the KDE desktop.
    How to Distro Hop With a Web Browser
    August 14, 2019
    Getting familiar with Linux up close and personal is easy to do with a free service provided by DistroTest.net, which allows testing without ISO downloads or local installations. Are you a wandering Linux distro hopper looking for a way to streamline the selection process? Are you a Windows or macOS user who wants to try Linux? Linux has countless distributions and dozens of desktop environments.
    How to Sync Google Drive on Linux
    June 12, 2019
    Two of the more commonly used cloud storage services for personal use are Google Drive and Dropbox. Both cloud services are simple to set up and use reliably. Either one can be a suitable choice for storing personal files using free or paid plans. That said, Google Drive requires a manual overhead to manage files through its Web browser-only interface.
    How to Set Up Your Computer to Auto-Restart After a Power Outage
    May 28, 2019
    Aside from malware and viruses, nothing has the potential to be more dangerous to your computer's health than power outages. Here is how to ensure your computer keeps it boot on when a power failure turns the lights off. With the approach of the turbulent summer season, it is important to know what kills the electrical lifeline, how to safeguard your digital gear from fatal reboot disease.
    7 Ways to Supercharge Your Netflix Experience
    August 2, 2018
    We've all been there: scrolling through a seemingly never-ending carousel of shows and movies available on Netflix, trying to find the one thing we might want to sit down and enjoy. Except we often end up spending more time looking for something to kick back and view than actually watching the thing itself. But fear not! You too can optimize your Netflix viewing experience.
    How to Flip Micro E-Commerce Companies
    July 9, 2018
    Flipping assets is nothing new -- just turn on HGTV to find countless house-flipping shows. The concept is simple: You buy an underperforming property, make some upgrades, and sell it for more than what you put in. Flipping real estate is no easy venture, though, and investors regularly lose money. The good news is that you can apply the flipping concept to much simpler fields.
    5 Effective Ways SMB Etailers Can Battle Fraud
    February 26, 2018
    Fraud is a major concern for 72 percent of businesses, according to Experian's Global Fraud and Identity Report. More than 5,500 consumers and 500 business executives in 11 markets around the world participated in the survey. The situation has not been improving, as six out of 10 businesses experienced the same losses to fraud as they did a year ago -- or more.
    7 Tips for Powerful Product Photos
    January 9, 2018
    Product photos are a vital part of e-commerce. Because they provide the central connection between customers and products, photos can make or break an e-commerce business. "You can have a great looking website and user interface, but if you don't have great product photos it is like driving a Mercedes with a flat," said Sam Werkmeister, CEO of ProductPhoto.com.
    With Linux, You Don't Get One Kernel of Truth... You Get Many
    January 9, 2018
    As much as I love to poke at the inner workings of my computer, I'll admit that until recently, I didn't give much thought to which version of the Linux kernel my desktop system was running. For most desktop users, this isn't all that odd. Compatibility of kernel modules is often critical for servers and production systems, but day-to-day desktop usage doesn't change much from update to update.
    6 Ways to Boost Your Mobile Commerce Performance
    December 30, 2017
    One thing the latest holiday sales season made crystal clear is that mobile commerce is on the rise. On Cyber Monday, mobile shopping totaled 47.4 percent of visits to retailers' websites, according to Adobe. However, etailers could do much more to milk the mobile shopping cow. "Traditional mobile sites aren't designed for the way people want to discover new products," said Qubit CEO Graham Cooke.
    5 Ways Etailers Can Fight Chargeback Fraud
    December 26, 2017
    This holiday selling season may have been a good one for retailers, but every silver lining has a cloud. One shadow will be cast by chargeback fraud, which can occur when shoppers make purchases with a credit card and then request chargebacks from the issuing bank instead of from the merchant. "Merchants bleed $227 for every dollar lost to e-commerce fraud," said NuData's Robert Capps.
    5 Ways to Use Snapchat to Target Millennials
    September 18, 2017
    Once just a hangout for teenagers, Snapchat has matured into an engaging and effective social media platform. If you're trying to reach a younger demographic, it's somewhere you probably want to be. "Snapchat is the best channel to reach young people, as they count for more than two-thirds of its audience and are very active users," said Melissa Sanchot, head of marketing at MakeMeReach.
    Heading in the Right (Re)Direction
    August 19, 2017
    If you've taken the time to get the hang of terminal basics, you're probably at the point where you want to start putting together what you've learned. Sometimes issuing commands one at a time is enough, but there are cases when it can be tedious to enter command after command just to perform a simple task. This is where the extra symbols on your keyboard come in.
    Customizing a Computer? Here's What You Need
    January 26, 2017
    There are plenty of reasons to build a custom computer. While custom computers may initially be more expensive than prepackaged desktops or laptops, they can provide you with nearly endless possibilities, whether you're looking for a top-notch gaming machine, a system for mixing music, or the ideal choice for developing Web applications. Custom is the way to go for performance and flexibility.
    Starting a Startup: Tips for Budding E-Commerce Entrepreneurs
    October 26, 2015
    So you're thinking of starting an e-commerce business. It's an exciting prospect, but it can be daunting. How do you even begin? How can you ensure that your startup gets past being a startup? It's important to understand one thing about e-commerce: Just because it's online doesn't mean it's easy. With that in mind, here are a few tips to get you going with your enterprise.
    How to Bring Out the Best of iOS 8's Photography and Sharing Tricks
    October 1, 2014
    If you haven't yet taken the iOS 8 plunge, you may not know what you're missing. True, iOS 8 has the familiar iOS 7 look and feel, but it's chock full of both new and improved features and functionality. And it's free. Some of the new features evoke a sigh of relief -- we've been waiting for these, Apple. Others are downright pleasantly surprising and altogether cool.
    How to Turbocharge Your iOS 8 Web-Surfing Experience
    September 30, 2014
    Think iOS 8 is just an expanded version of iOS 7? Take a closer look, and you might think again. For owners of iPhone models from the 4s to the 6 Plus, Apple has introduced not only improvements to familiar features but some altogether new -- and cool -- functionality. Here's your guide to the most useful and welcome iOS 8 changes for accessing the mobile Web.
    How to Tap Into iOS 8's Best New Communication Features
    September 29, 2014
    Apple's iOS 8 is a free upgrade for iPhone owners who have an iPhone 4s up to the new behemoth iPhone 6 Plus. iOS 8 looks a lot like iOS 7, but when you begin tapping down into it, there are dozens of new features and tweaks. Most everyone can find a few new features to make their iPhones better than ever. Some are handy, some have "finally" arrived, and some are just plain cool.
    How to Make a Drone Delivery: Google's Winging It
    August 29, 2014
    Google on Thursday introduced Project Wing, a drone-based delivery project it has been working on quietly for the past two years. Members of the Google[x] team - aka "Moonshots" -- recently held field tests of the technology in Australia. They were able use drones to deliver a first aid kit, candy bars, dog treats and water to a couple of Australian farmers.
    Kano's Alejandro Simon: If This, Then Do That
    August 27, 2014
    Imagine a world where playing Pong and Minecraft gives people the power to program their computers. That world is Kano. A crowdfunded startup, it took the idea behind Lego to teach computer programming by playing first-generation computer games. Kano launched on Kickstarter in November 2013. More than 13,000 people from some 50 countries raised $1.5 million in 30 days.
    How to Encrypt a Windows 8 PC Drive
    March 12, 2014
    Real-life events -- the disclosures from website WikiLeaks; Edward Snowden's leaks of classified government documents to media outlets; credit card hijacks by the server load; and even Facebook's stumbles over its privacy policy explanation to the masses -- have created a general sense of unease when it comes to privacy these days, even at the consumer level.
    How to Slim Down a Bloated Android Device
    January 22, 2014
    It's a good idea to prune an Android device periodically, for a few reasons. A mishmash of apps, some aging, have all kinds of on-device routines running that can negatively affect performance. Worse, some are continually accessing the Internet and eating into your data cap -- unlimited wireless Internet on mobile devices is practically nonexistent these days.
    How to Speed Up a Sluggish Android Smartphone
    January 9, 2014
    One of the disadvantages of retaining a phone after the expiration of a two-year contract -- as many of us do -- is that those older phones have accumulated a few years' worth of digital gunk. They're clogged up like an aging sewer on the wrong side of town. Just like on a PC, bits of app and OS code become discombobulated -- orphaned from the parent program.
    How an Aging Sprint Device Can Reduce Your Android Phone Bill
    January 8, 2014
    In case you hadn't noticed while wandering the aisles of your local consumer electronics big-box retailer, there is an explosion of mobile virtual network operators hitting the marketplace. MVNOs are telcos that buy capacity from major operators like T-Mobile or AT&T, for example, and sell it on to you. Walmart and América Móvil's Straight Talk calling product is an example.
    How to Keep Your Devices Juiced Up on the Road
    December 19, 2013
    You can almost date a hotel room's last remodel by the number and location of jacks. In the old days, you'd be lucky to find a usable power outlet -- one that wasn't taken up with lamps or TV. Plug-in phone jacks were nonexistent. We then went to bedside phone jacks and later to desktop phone jacks and on to Ethernet jacks for supposed broadband; eventually, we went over to WiFi, with no jacks.
    How to Set Up Email on a New Android Phone
    December 18, 2013
    Setting up a brand-new phone can involve numerous aggravations, but if you don't rely on one of the majors like Yahoo and Gmail for email, one of the worst is surely the manual email server configuration. If you use a customized domain name, your Android device's email client is likely to need this extra step. This could become an even more prevalent problem with the January U.S. launch of the Moto G smartphone.
    How to Use Twitter's New Crisis Alerts
    December 12, 2013
    Local government emergency managers have been trying for years to figure out ways to alert members of the public about crises and incidents, like natural disasters, that could affect them. Limited success has been achieved with auto-dialer implementation, which is dependent on phone lines' capacity. Twitter thinks it may have the best answer, though.
    How to Encrypt Your Email
    December 5, 2013
    Some years ago, an antinuclear activist named Phil Zimmermann created a data encryption program for computers. He designed a key-generation and encryption-and-decryption system called "PGP," or Pretty Good Privacy, for the bulletin board systems that were the precursors to forums, email and the Web. This algorithmic scrambling of information has played an important part in the growth of the Internet.
    How to Manage Your Android Device From Your PC
    December 4, 2013
    Despite the ever-increasing sizes of mobile-device screens -- many smartphones are now close to or even more than 5 inches -- it's still a pokey and fiddly affair to configure them -- or even look at them, for that matter. Stabbing around those minuscule on-screen keyboards can be a tedious affair. However, there are PC-based solutions out there.
    Build Your Own Simple Linux Banking Tool
    December 3, 2013
    The Linux OS lacks an effective yet simple checking and banking tool. There are money-management tools for Linux users, of course, but most full-fledged offerings are overkill for monitoring spending patterns and balancing financial accounts. In general, Linux financial applications are either too complex to use without an accounting degree or too simple to be truly useful.
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